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Luxpower hybrid inverter technical support

I've recently noticed that several questions have been overlooked in this forum. It has been over a month since my last visit, but I've observed that some of the issues mentioned earlier are currently being addressed by our technical support team. Are there any unresolved issues that need our attention at the moment?
I apologize for the lapse in response and the inconvenience it may have caused. Moving forward, I will ensure to monitor this space more diligently to prevent any service requests from being missed. Thank you for your understanding and patience.
 
Hi Eddie,
I'm new here (from the UK) and can only speak for the scenario I have mentioned above:

I have two windows of time I wish to charge my battery from the grid and would like to have a different battery SOC cut off and in an ideal world would like different charge rates for each time window.

I have two LXP5000 HYBRID
Master S/N 3082590397 Firmware AAAB-1919
Slave S/N 2462110121 firmware aAAB-1919
I'm not sure if the firmware is the same as they are the same characters but one shows Capital 'A' and the other is lowercase 'a'

Thanks
Ian
 
Hello Ian @IRMartini
Thanks for using the LXP inverters!
I believe (I am not so familiar with the UK versions) you can not set different SOC cut-off values with all versions of firmware we have so far, but you can set different charging/discharging behaviors by time of use.
Can you DM me the email address or phone number so that I can get the right genius in our team to help you out?
Best,
 
Hi, I am using a Luxpower Hybrid LXP-LB-EU 7K

I have a question about AC charge section in the Luxpower APP (or website) in the AC Charge settings section. I am using the Weather Optimize addin to control the AC charge on my 2 Hanchu ESS batteries. Depending on the weather for the next day the AC Charge is set for a different SOC cutoff. ie if Sunny tomorrow the charge to 40%, if overcast the 95%, if cloudy spells then 80%.
Let's say it decides to cutoff at 80%, the times is specified at between 2am and 5am in the morning (This when my energy supplier offer real cheap energy pricing)

The issue I am seeing/getting is that during the AC charge (as seen on the graph) that we the SOC reaches it's target the Inverter continues to use power from the Mains Grid until 5am.

I would of thought that when the SOC reaches it target then the inverter would switch back over to battery supply and not keep supply grid power to the house etc.

Anyway to correct this, as this would saving spending on on grid power everyday. IT 's not every day as if it needs to charge to 95% then it does take those 3 hours, if just on days when it only reaches upto 80% then it would be nice to stop AC charge when the SOC hits it's target.

Thanks for reading

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To me this is expected behaviour

The instruction is charge to say 80% between 2am and 5am
At 2am charging starts but due to how quickly it charges you get to 80% by 4am
If i understand what your asking you are suggesting it should then supply the household load from the batteries rather than from the grid.

However the problem in your logic is that if it does this, by 5am your battery charge will now be below 80% and that's what you have asked the system to do.

I would think of the instruction like this:

Make sure the battery is 80% charged by 5am

Now what the system does makes sense.

Also its over night I bet your doing about 300w tops so for that last hour you pulled 0.3kWh from the grid at 16p a kWh that's less than 5p!

EDIT:

In an ideal system it would be intelligent enough to look at current SOC what the target SOC is what the charge rate is and then change the start time for charging so that the target SOC is achieved just before 5am.

I know LUX don't have this level of sophistication not sure if any systems out there do?
 
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That's what the wife keeps telling me :)

And mine :ROFLMAO:

I havn't looked at the weather optimisation with my system yet as I preferred to try and set everything manually so I was fully in control but I must admit with some of the limitations I'm tempted to try it.

If you don't mind me asking how did you enable it and what exactly does it do or allow you to do?
Thanks
 
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Goodday,
I am new to this forum, need help with settings of my Luxpowertek SNA5000 inverter and powerporter lithium battery. Currently set to lead-acid.
 
Goodday,
I am new to this forum, need help with settings of my Luxpowertek SNA5000 inverter and powerporter lithium battery. Currently set to lead-acid.
Hi @gtdmogapi
Sure we get you covered. can you pls DM me the SN#? and two more questions please:
Where are you using this SNA5K? Is this connected to the Internet yet?
Thank you
 
@Eddie_LuxPowerTek
Just noticed a new section has appeared in my lux settings this week 'Battery Calibration'
Capture.JPG
Can you explain what it does (obviously calibrates the battery but how) and recommended settings to start with.
Many Thanks
Ian
 
Can someone tell me why the 12K sends back to the grid .1kw every couple of days? All settings (that i know of are off).
 
Can someone tell me why the 12K sends back to the grid .1kw every couple of days? All settings (that i know of are off).
Does the inverter show your small export? or are you seeing this export from your Grid meter?

I noticed my system was exporting a small amount when my inverters were showing no export at all and it was down to the CT Power offset
Capture.JPG
My installers had it set at positive 60 and I've found the correct value around minus 15, I did this with several weeks of trial and error. If you have the correct electrical meter I understand this offset can be measured and entered.

Also the amount your talking about is tiny that's 2 watts an hour, I don't think mine is that close now!
I don't think your going to get it any tighter than that.
 
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@Eddie_LuxPowerTek
Just noticed a new section has appeared in my lux settings this week 'Battery Calibration'
View attachment 203444
Can you explain what it does (obviously calibrates the battery but how) and recommended settings to start with.
Many Thanks
Ian
If anyone is interested here is a little documentation on this feature I got from LuxPower.
 

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Hi there,

I was hoping that someone would know about this phenomenon with the Luxpower LXP6K (Hybrid, Canadian version with built-in breakers).

Whenever the MPPT is active, even if the power coming in is as low as just 250W, the MPPT fan goes into full 100% RPM mode, making a great deal of noise.
The other two fans do not behave this way and seem to respect the "slope" settings.
The ability to adjust the third MPPT fan isn't there on the inverter (or in software). Only Fan 1 and Fan 2 settings are available.

I got this inverter because it was supposed to be much quieter than the alternatives in its price range.
I'm otherwise super happy with it, aside from that one fan misbehaving like this.

Would appreciate any advice on how its behavior can be adjusted.
 
Does the inverter show your small export? or are you seeing this export from your Grid meter?

I noticed my system was exporting a small amount when my inverters were showing no export at all and it was down to the CT Power offset
View attachment 204822
My installers had it set at positive 60 and I've found the correct value around minus 15, I did this with several weeks of trial and error. If you have the correct electrical meter I understand this offset can be measured and entered.

Also the amount your talking about is tiny that's 2 watts an hour, I don't think mine is that close now!
I don't think your going to get it any tighter than that.
On the inverter.... when originally posted the reading was 2.7...now 3.5kw.. I will try the offset; thanks

What am I missing? The minimal power is still being sent to the grid (isnt it?) if so I would think the offset will either raise or lower the number that is seen and do nothing for the power to the grid unless the ct's tell the inverter to stop thru the offset....
 
On the inverter.... when originally posted the reading was 2.7...now 3.5kw.. I will try the offset; thanks

What am I missing? The minimal power is still being sent to the grid (isnt it?) if so I would think the offset will either raise or lower the number that is seen and do nothing for the power to the grid unless the ct's tell the inverter to stop thru the offset....

Oh your seeing export on the inverters that's not the same!

I was seeing export via my grid meter and the inverters were showing no export that is when the offset comes in.
 
Hi friends, if you have any questions about Luxpower inverter, please post them here, we will try to reply as soon as we can.
Hi, I hope you can help me with a problem with my Luxpower setup. I have the LXP ACS 3600 connected to 280Ah of LiFePO cells. The BMS is not compatible with Luxpower so the unit is set to "lead-acid" and has been working well for 18 months. A week ago the unit stopped charging and discharging the battery. The LCD shows fault codes 8 and 9 (parallel CAN fault and master loss). Obviously, I do not have a parallel system and there is no CAN cable or communication. The unit is showing my solar generation, house consumption and grid export correctly. I have tried turning it off for 24 hours but the fault continues. My BMS is working normally. The device number is 1052016012 running software version BAAB0808. Is there a wy to resolve this fault or reset the unit please? Many thanks.
 
Hi, I hope you can help me with a problem with my Luxpower setup. I have the LXP ACS 3600 connected to 280Ah of LiFePO cells. The BMS is not compatible with Luxpower so the unit is set to "lead-acid" and has been working well for 18 months. A week ago the unit stopped charging and discharging the battery. The LCD shows fault codes 8 and 9 (parallel CAN fault and master loss). Obviously, I do not have a parallel system and there is no CAN cable or communication. The unit is showing my solar generation, house consumption and grid export correctly. I have tried turning it off for 24 hours but the fault continues. My BMS is working normally. The device number is 1052016012 running software version BAAB0808. Is there a wy to resolve this fault or reset the unit please? Many thanks.
Someone set it as a slave of your inverter thru the inverter screen, now i set it as a primary master and the code should go away.
 
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