Luxpower hybrid inverter technical support

[wpns]

Someone told me the updates for the eg4 version of this inverter will work on the Luxpower version. Can someone confirm?

Mix-N-Match firmware across vendors is a sure-fire way to get no tech support from either side. The EG4 firmware isn't(?) downloadable, other than to the EG4 app, so then you'd have to get it installed in the Lux inverter. Sounds like a recipe for disaster.

 

[Quattrohead]

You might be able to go to 1B1C but I would not risk it further, as the memory mapping has changed after that.
These Luxpower based inverters are very good at not taking the wrong firmware and bricking.

 

[koppted]

Someone told me the updates for the eg4 version of this inverter will work on the Luxpower version. Can someone confirm?

I doubt it. I wouldn't do that if I were you.

 

[Kornbread]

I doubt it. I wouldn't do that if I were you.

Ah Ha. Found it. eg4 updates are supposed to work on Luxpower. Isn't the gsl the same unit? @Quattrohead could be correct on the more recent updates but this post is from 01-2024.

From this thread Post #118

@wpns

 

[wpns]

Ah Ha. Found it. eg4 updates are supposed to work on Luxpower. Isn't the gsl the same unit? @Quattrohead could be correct on the more recent updates but this post is from 01-2024.

From this thread Post #118

@wpns

View attachment 262229

Good to know, does that mean LuxPower will support that configuration and help you with it? @Eddie_LuxPowerTek can you confirm?

 

[miran90]

Ok, spent quite a bit of time on this tonight, no luck. Resetting defaults, clicking "set" on each, etc. The inverter is simply refusing to parallel with the grid for some reason, but shows no errors. Grid voltages/frequencies appear to be in range, so I do not believe it is that.


Latest I see for LXP-LB-8-12K on the app is 1C. Is there another/better way to get it?

https://play.google.com/store/apps/details?id=com.nfcx.sunnylink
You can check with this app.

 

[elusivesd]

Thank you all for your replies! I've been working with @Luxpower_Gilbert over DM to get things sorted. Apparently my initial FW update did not complete(?), so I assume this ended up being some unsupported combination of firmwares. At least it didn't completely brick! A remote re-flash seems to have helped.

 

[wpns]

Thank you all for your replies! I've been working with @Luxpower_Gilbert over DM to get things sorted. Apparently my initial FW update did not complete(?), so I assume this ended up being some unsupported combination of firmwares. At least it didn't completely brick! A remote re-flash seems to have helped.

There’s this Lux/EG4 Firmware Update Two-Step Dance where the first one reboots the inverter, which kills the power, and then the second one downloads the <oh, wait, the power’s off, so the Internet is down!> so you are left in some halfway done state. I’ve got three UPSen between my inverters and the Internet, and they all need new batteries (except inverter power is so reliable it never goes out. Oh, wait…)

Yeah, there’s a (poorly worded) warning about it now. Also don’t forget to turn off SA and any custom logging you have going on or the update will fail without a useful error message.

 

[elusivesd]

There’s this Lux/EG4 Firmware Update Two-Step Dance where the first one reboots the inverter, which kills the power, and then the second one downloads the <oh, wait, the power’s off, so the Internet is down!> so you are left in some halfway done state. I’ve got three UPSen between my inverters and the Internet, and they all need new batteries (except inverter power is so reliable it never goes out. Oh, wait…)

Yeah, there’s a (poorly worded) warning about it now. Also don’t forget to turn off SA and any custom logging you have going on or the update will fail without a useful error message.

I was watching/waiting for quite a while as it was downloading, and then updating *something*. Toward the end, it did reboot the inverter which killed the connection between phone and dongle (update was fully local, no internet. although I have dedicated UPS's for my entire network infrastructure!). I assumed the failure reported by the app was due to the reboot and inability to verify, but after checking the UI, the reported firmware version did indeed change.

Good point on SA - I did have that running. Unsure if related or not, but who knows at this point.

 

[Quattrohead]

Do not have SA hitting the inverter whilst doing an update.

 

[elusivesd]

While updating various settings, I stumbled upon a potential safety issue in regards to battery charge behavior. I've seen this before, but was unsure of the trigger at the time.

Relevant inverter settings:

• Charge > Operating Mode > Use SoC %
• Charge > Charge first (PV) > checked
  • Charge first power (kW) > 2.0
  • Stop charge first SOC % > 95
  • Stop charge first Volt (V) > 56.0

Testing conditions:

1. Allow batteries to charge fully. In my case, charge stopped at 95% (expected)
2. Restart inverter

Observed behavior:
Inverter resumed charging batteries from PV, beyond 95%. Allowed this to continue, maybe it would stop at set voltage? Observed it did not. I reset charge current down when voltage measured 56.1 to prevent BMS OVP from kicking in (this is what I saw in the past, but didn't think much of it at the time). Screenshot attached - note voltage, SoC, and charge current still at maximum power.

Edit: performed additional steps in an attempt to gather more data

• Changed battery charge current limit from 40 > 20A, for additional margin of safety
  • Observed charge limit value takes effect immediately without reboot
• Changed stop charge first V to 54V (wanted to see if it would stop here, as SoC is being ignored)
  • Did not stop. Currently at 56.3 and climbing. Note - I have not yet restarted the inverter after value has been updated.

I'm not completely sure if the primary trigger is changing these settings while within the specified active timeframe, or the reboot within the timeframe (could be both?). I won't be able to do any more testing until tomorrow. Anyway, this is what I have for now.

 

[shvm]

While updating various settings, I stumbled upon a potential safety issue in regards to battery charge behavior. I've seen this before, but was unsure of the trigger at the time.

Relevant inverter settings:

• Charge > Operating Mode > Use SoC %
• Charge > Charge first (PV) > checked
  • Charge first power (kW) > 2.0
  • Stop charge first SOC % > 95
  • Stop charge first Volt (V) > 56.0

Testing conditions:

1. Allow batteries to charge fully. In my case, charge stopped at 95% (expected)
2. Restart inverter

Observed behavior:
Inverter resumed charging batteries from PV, beyond 95%. Allowed this to continue, maybe it would stop at set voltage? Observed it did not. I reset charge current down when voltage measured 56.1 to prevent BMS OVP from kicking in (this is what I saw in the past, but didn't think much of it at the time). Screenshot attached - note voltage, SoC, and charge current still at maximum power.

Edit: performed additional steps in an attempt to gather more data

• Changed battery charge current limit from 40 > 20A, for additional margin of safety
  • Observed charge limit value takes effect immediately without reboot
• Changed stop charge first V to 54V (wanted to see if it would stop here, as SoC is being ignored)
  • Did not stop. Currently at 56.3 and climbing. Note - I have not yet restarted the inverter after value has been updated.

I'm not completely sure if the primary trigger is changing these settings while within the specified active timeframe, or the reboot within the timeframe (could be both?). I won't be able to do any more testing until tomorrow. Anyway, this is what I have for now.

What model and firmware version??
You are not on the latest firmware update I guess. Because this has been fixed as of 18 Sept.

 

[elusivesd]

What model and firmware version??
You are not on the latest firmware update I guess. Because this has been fixed as of 18 Sept.

So this is a known issue? This is the GSL LuxPower 12k. Firmware was updated just a few days ago to FAAB-1C1C (Sep 4?), latest downloadable via app.

 

[DolfjeWolfje]

Hi, I installed this week the nsa6000

Waiting for the Jikong rs485 JK dongle for the JK-1BA20S15P for the battery connection..

Hopefully it works..

Any using the same bms?

 

[Storiths]

Hello
LXP Hybrid inverter 3.6K
5 Uhome LF2400 batteries in parallel
Unequal SOC . 2 batteries 35%, 3 batteries 6%
Does anyone know if Battery calibration as recently introduced by Luxpower will help to equalise the SOC's ?
I am awaiting OK from my installer to update firmware from AAA-1E1E to latest to enable Battery calibration.
Also requested battery firmware to be updated but I don't know if that can be done online.
I would appreciate any help whilst waitng on my installer
Thanks
David

 

[Luxpower_Gilbert]

Hello
LXP Hybrid inverter 3.6K
5 Uhome LF2400 batteries in parallel
Unequal SOC . 2 batteries 35%, 3 batteries 6%
Does anyone know if Battery calibration as recently introduced by Luxpower will help to equalise the SOC's ?
I am awaiting OK from my installer to update firmware from AAA-1E1E to latest to enable Battery calibration.
Also requested battery firmware to be updated but I don't know if that can be done online.
I would appreciate any help whilst waitng on my installer
Thanks
David

Luxpower only supports luxpower batteries and HinaEss batteries to be able to monitor, upgrade firmware and calibrate battery soc through web platform.

 

[Storiths]

Thank you Luxpower_Gilbert for the prompt reply. However the documentation produced by Lux power regarding battery calibration makes no mention of battery make. As I understand it, the calibration is a forced charge to 100% disregarding the battery bms for a short period of time and repeated over a set number of days. Can you confirm that the intention of the battery calibration is as stated in the document? There is a previous post where that battery calibration document was enabled for download as a pdf. Thanks David

 

[Luxpower_Gilbert]

I pretty sure HinaEss and Luxpower batteries as of now.

 

[miran90]

Luxpower only supports luxpower batteries and HinaEss batteries to be able to monitor, upgrade firmware and calibrate battery soc through web platform.

Dear we have some reported issues with lux 14.3k batteries bms remain at 99% and keeps the voltage to 56.5 with no reset to 100% bat firmware 2.03 especially with ip20 inverters 5,6kw.

 

[Luxpower_Gilbert]

This is not inverters issue if the battery is not resetting. This is most likely on the battery bms. The battery bms is in control for charge and discharge of the inverter if it’s closed communicating.

 

[miran90]

Someone told me the updates for the eg4 version of this inverter will work on the Luxpower version. Can someone confirm?

I updated it now the screen is 1/3 the size please i want link to the lux files since us version screen is so tiny

 

[miran90]

I Finally had the screen files from the company. enjoy updating

 

[miran90]

Someone told me the updates for the eg4 version of this inverter will work on the Luxpower version. Can someone confirm?

Did you check I brought the files from Luxpower you can update your LCD to version 18. now i can confirm that on version 1E1E firmware the wifi dongle is no longer interrupted by solar assistant.

 

[Kornbread]

Isn't 1e1e the revision that cannot be reverted back to earlier revisions? Any issue with light flickering?

 

[miran90]

Isn't 1e1e the revision that cannot be reverted back to earlier revisions? Any issue with light flickering?

Light flicker is solved in the c version