Checkthisout
Solar Wizard
- Joined
- Nov 14, 2021
- Messages
- 4,893
I want the reports so I can better sort the cells for my (2) 8s packs. If I ever want to sell these, having the reports would increase the value. I find it very disappointing they aren't following up on what they advertise - it makes you wonder what they would do if there was damaged cells or other issues....
You're smart.
I'm dumb and just thankful they stock and sell these things so cheap. So much better than having to throw money into Ali express fraud hole.
As far as I know they are good at responding to return requests.
It's also noteworthy that the more information you demand from them, the more staff they have to have in order to meet those demands and thus they would have to raise prices.
This is one of the reason automotive repair costs so much. People want detailed estimates, explanations and post-repair follow-up of work performed.
One mechanic needs to generate living wages to pay two people: Himself and the customer service rep that talks to people.