Issues with EG4 Chargeverter Shipping (Current Connected)

[42OhmsPA]

While EG4 has not given us a new timeline (still supposed to be sent to us by end of the month), it sounds like they are also being fed bad information.

Times like this make me wish I had purchased 1000 of them before they ran out...then I could own the US chargeverter market for a while

I'd be working on a 200A version as well as a 12V variant.

 

[HighTechLab]

Well, we were told on Friday that they are still anticipated to ship this month...but here we are on the 29th...

We closed backorder/preorders today. My team is working on calling everyone that has a pre-order and let them know of the situation and that we still don't know when we are going to actually have them - we are offering either a full refund to cancel the order (with the option to be put on a notification list when they do arrive), or provide a $25 refund if you wish to keep the pre-order in as an apology for the continued delays. We will resume taking orders only once the inventory has arrived to our facility.

 

[timselectric]

Dammit
I should have pre-ordered one last week. lol

 

[HighTechLab]

Dammit
I should have pre-ordered one last week. lol

We can put you on the notification list if you want...but I presume you are joking.

 

[Adam De Lay]

Well, we were told on Friday that they are still anticipated to ship this month...but here we are on the 29th...

We closed backorder/preorders today. My team is working on calling everyone that has a pre-order and let them know of the situation and that we still don't know when we are going to actually have them - we are offering either a full refund to cancel the order (with the option to be put on a notification list when they do arrive), or provide a $25 refund if you wish to keep the pre-order in as an apology for the continued delays. We will resume taking orders only once the inventory has arrived to our facility.

Thanks for at least taking the time to keep your customers in the loop! Nice to know there's still some companies out there that will keep their customers informed instead of just holding on to their money and waiting for the customer to contact them...

 

[HighTechLab]

Thanks for at least taking the time to keep your customers in the loop! Nice to know there's still some companies out there that will keep their customers informed instead of just holding on to their money and waiting for the customer to contact them...

Well, some customers have contacted us wondering...so hopefully we can at least make the best out of the situation we're in.

 

[dougbert]

gotta say, the product is a hit, and a hit out of the park. Love my 2 (bought last year) - totally NOT using my XW Pro's charger for those low battery days. I only use the inverter for invertering for the loads in the house and use the CVs to doing the work of charging when needed - by grid or generator when necessary. Adding panels to reduce that need as well

 

[LithiumSolar]

I have one that I ordered nearly 6 months ago and haven't unboxed yet. What should we start the bidding at???

 

[HighTechLab]

I somewhat regret installing 12 of them for my parents now...

For those that need some entertainment while they wait:

 

[chilly2]

I guess I'll just stick with my slow 10A charger until this kerfuffle is over.

 

[Quattrohead]

I somewhat regret installing 12 of them for my parents now...

Ahhhh, so you are the cause of the shortage

 

[timselectric]

We can put you on the notification list if you want...but I presume you are joking.

Kinda joking, about missing out on the $25 discount.

 

[G00SE]

@HighTechLab signature solar website now states March for deliveries on orders from late November on

 

[mvonw]

The only chargeverter you will ever need if you are serious about battery charging with a generator.

https://www.kohler.com/en/home-energy/home-generators/products/6vsg

This is my new winter friend.

 

[B-Mod]

The only chargeverter you will ever need if you are serious about battery charging with a generator.

https://www.kohler.com/en/home-energy/home-generators/products/6vsg

This is my new winter friend.

Size it X4, then it will do something cool.

 

[timselectric]

The only chargeverter you will ever need if you are serious about battery charging with a generator.

https://www.kohler.com/en/home-energy/home-generators/products/6vsg

This is my new winter friend.

That is one expensive battery charger.

 

[chilly2]

Ahhhh, so you are the cause of the shortage

Lights the torch and grabs the pitchfork. "Get him!"

 

[mvonw]

That is one expensive battery charger.

That's why I have a thousand gallon propane tank. These northern winters...

 

[CCJ]

Hello,
Everyone, I have been calling everyone on the list, and I almost have it finished. I need to stop today, because I have an appointment scheduled to call and troubleshoot some issues with a system. I think I have less than 10 people to call. I will pick up where I left off tommorow. Thank you for your patience while we deal with this.

Jason,
Current Connected

 

[dougbert]

I somewhat regret installing 12 of them for my parents now...

For those that need some entertainment while they wait:

that is still be best example of what these buggers can do. I say it again: LOVE this project

 

[saiyaken_PHOENIX]

Anyone got any word from EG4 themselves?
Let's hope it isn't something like political sanctions royally screwing us over.

 

[Quattrohead]

Let's hope it isn't something like political sanctions royally screwing us over.

Why does it have to be anything more than supply chain issues, no need to make it political.

 

[Mr onetwo]

Anyone got any word from EG4 themselves?
Let's hope it isn't something like political sanctions royally screwing us over.

WTF are you talking about....this is about supply chain problems and demand outstripping supply. I have a classic MOPAR that I haven't been able to get brake calipers for in 5 years....try waiting that long!

 

[Nobodybusiness]

The only chargeverter you will ever need if you are serious about battery charging with a generator.

https://www.kohler.com/en/home-energy/home-generators/products/6vsg

This is my new winter friend.

It only uses NG or Propane so wouldn’t do me any good.

More solar panels I Guess.

 

[CCJ]

We got word that our chargeverter order is being packed, I will still be calling everyone and letting them know. This means we should be able to ship these units out very soon. I appreciate everyone's patience through this process.