Good morning DIY community!
After weeks of phone support, emails and troubleshooting I finally received a RMA from SS to return one of the defective inverters that was in operation for two days. I dropped it off at the shipping store yesterday and thought " Finally - we are moving forward!"
Feeling excited about the forward movement this morning at 4am, I made a good cup of coffee in the coffee press and sat down to enjoy it.
After my first sip I was greeted by the sound of fireworks (capacitors popping) and electric blue fireworks coming from the second inverter. Shortly followed by the magic smoke. During this early morning excitement, my coffee managed to make it to that sensitive spot in my lap. In agony and with the boys burning, I powered everything down and killed all of the disconnects (DC in, PV in, all batteries).
I'm pissed.
Had this failure happened 30 minutes later, the system would have sat there all day until my wife or myself got home to do something about it. It could have been much worse!
I have lost faith and trust in this model, especially after two failures.
Now that I have additional wait time to get this resolved, I'd like some recommendations on different models or manufactures that can provide a better inverter. I don't mind spending additional money for a safer, less buggy, quality inverter that I don't have to worry about daily.
I appreciate everyone's input.
Thanks
After weeks of phone support, emails and troubleshooting I finally received a RMA from SS to return one of the defective inverters that was in operation for two days. I dropped it off at the shipping store yesterday and thought " Finally - we are moving forward!"
Feeling excited about the forward movement this morning at 4am, I made a good cup of coffee in the coffee press and sat down to enjoy it.
After my first sip I was greeted by the sound of fireworks (capacitors popping) and electric blue fireworks coming from the second inverter. Shortly followed by the magic smoke. During this early morning excitement, my coffee managed to make it to that sensitive spot in my lap. In agony and with the boys burning, I powered everything down and killed all of the disconnects (DC in, PV in, all batteries).
I'm pissed.
Had this failure happened 30 minutes later, the system would have sat there all day until my wife or myself got home to do something about it. It could have been much worse!
I have lost faith and trust in this model, especially after two failures.
Now that I have additional wait time to get this resolved, I'd like some recommendations on different models or manufactures that can provide a better inverter. I don't mind spending additional money for a safer, less buggy, quality inverter that I don't have to worry about daily.
I appreciate everyone's input.
Thanks