I have not found SOC control to work properly, and the support techs admit as much. The Schneider hardware seems very good but the software is insane (I am a programmer). Are you happy with your setup now? If not, I could post my settings.... I found voltage control to work well.... but there are a few tricks. For one thing, since I have EG4 Li batteries with their own BMS, I have my Charge controller to not do any temperature compensation and have the battery setting on COLD. The 3 stage charging is set to 54 volts for bulk, boost and float.
Then on the inverter, I do not have SOC enabled. For grid support I have that below the 54 v charge... and is set to 53.6.
One note, I am grid tied and keep my batteries charged all the time. They only come into use when grid goes down and there is no solar. So for my use, the Backup mode is enabled.