I've contacted sol-ark and they don't know what the problem is. I have a stack of 5 48v EG4 batteries that went dead as i was without an inverter when I had to order a new one. When I plug the sol-ark into them with the battery settings correct from sol-ark. The sol-ark reads fully charged even though when i check voltage at the terminal coming in it shows 46volts. They recommended trickle charging my battery stack to get them upto power but, I don't have a way to do that this is all offgrid. That is the entire purpose of solar is to charge the batteries.... I'm not sure what else to try anyone have any suggestions?