I'm still waiting for a solution. I know that Signature Solar has tried to solve this but i also get the feeling that this is something i'm going to have to deal with on my own. I have tried everything in my power to get these to work with my setup. Several other types and brands of batteries work just fine powering my inverter. I was told numerous times they would work no problem... as I was researching them, purchasing them and picking them up. Always told, no problem they will work just like normal. Asked multiple times to multiple people about compatibility with my exact inverter. scc's etc.. Always told, no problem.
I get the feeling that since they got their Schneider 6848 to fire up that they are going to just write my case off. I give them credit for trying but it's only after they dropped the ball multiple times in multiple ways.
I'm exhausted with all of this to be honest. I hate the fact that I have batteries that I cannot depend on when that was the entire point of this major investment for me. The fear of something going wrong at night and not being able to re-start my system until the sun comes out is well, let's just say i've lost some sleep.
And
@signaturesolarrichard , i do not consider your batteries DIY. I could have saved money going the diy route, but i chose to purchase a finished product with all components assembled and functioning. That's not a diy product and with the price i paid i expected some level of support and help. I'm not looking for "special treatment" I just want my batteries to work as promised. Like i said before, I can deal with all the other issues with the stuff you sell- chargers that don't work as advertised, battery cabinet that doesn't secure modules, no power/ground cables with batteries, incorrect product literature, etc.. but the $6k worth of batteries not working correctly is not acceptable.
As
@robby suggested, i don't know why your company wouldn't see my proximity to you as a major opportunity to help myself and potentially many others having this same issue. I also don't know why you wouldn't suggest i swap one of my eg4 lifepower batteries with a LL model to see if it works. Seems like a potentially simple solution. But whatever, i'm done making suggestions about this and how to solve it. I've done everything possible on my end and have proven my system functions 100% fine with two other types and brands of batteries. It doesn't take a genius to know it's something in these eg4 lifepower batteries. But your 6848 inverter powers up just fine so....
I'm just going to give it some more time and go from there i guess.
Been thinking about buying an 5000es and going grid tie... any suggestions?