There are very few issues that we aren't able to resolve in the field. I don't really intend to get into a back and forth with you, but I do know that you currently have a system being powered by our batteries. How are they doing? We still use the batteries that you originally said were broken in the tech bench to perform bench testing.
I'm sorry to hear that you didn't get spoken to like you felt you deserved. I bet that happens a lot.
I don't know what was said, but you seem really tough so I'll hold my comment there.
And you're absolutely right on this one. I jumped the gun and responded based on info on the thread rather than what was happening in real time with our technician. I should have known better than to troubleshoot based on speculation on the forums rather than waiting on the real time data. I won't make that mistake again, thank you for enlightening me.
I hope you have a good weekend. We are off until Monday, so we will try not to trigger you between now and then.