chadwick20021
New Member
I certainly wish I had read reviews before I wasted days placing an order with Signature Solar. My problems with this company mirror everyone else's. The problems everyone is having with this company are very consistent. It all boils down to horrible customer service and customer care. After my $12,000 paid-for-order was cancelled without even a phone call, I spent hours talking to various managers and personnel. NO ONE followed through with what they told me. Upper management would not even take my calls. Now, I can't get anyone to even answer the phone.
I offered to drive there personally, pay in cash and pick up my order. The customer service manager I spoke with Taylor Phillips said he would call me back the next business day. It's been 3 weeks and no call.
My advice is to avoid this company at ALL costs. Spend your money with a company that truly cares about its customers and wants to earn your business. Signature Solar is NOT that company!
I offered to drive there personally, pay in cash and pick up my order. The customer service manager I spoke with Taylor Phillips said he would call me back the next business day. It's been 3 weeks and no call.
My advice is to avoid this company at ALL costs. Spend your money with a company that truly cares about its customers and wants to earn your business. Signature Solar is NOT that company!