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The new "My Sol-Ark" App and Migration to AWS is happening very soon.

The only place I've found to download is on the plant list page, right below the "Create Plant" button. I get a file named Generation with the date.
Open the file, all I get is the plant name and Generation(kWh)
 
It's not working right yet.
Somehow this morning I got the Power Flow graph to display properly.
Now when I look again, it is blank.
And the Energy Generation graph stopped updating at 11:55am. It is now 1:53 pm
 

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Where are you downloading it from?
In Powerview
Copy the Inverter Serial Number from Equipment --> Inverter
Go to Operation Data-->Operation Data -->At The Top Left Select a Date and Paste in the Serial Number-->Top Right Click Download
You may have to go to the Download Icon at the Top of your Browser which when clicked will open up a Window with the File Name and DOWNLOAD written in green. Click the Download and a 120Kb excel file will be downloaded to your PC.
 
Mine is showing garbage data. 11kW on the main display, yet each of the 3 strings is showing just under 5kW, with 6kW going to a fully charged battery.
 
I will say that MySolArk feels a lot less cumbersome and feels more snappy.
 
When you go into PowerView and go back a few days do you see a power graph?
If so pick that day for the download.
I go to my plant, scroll down, I see the chart under Energy Generation. I can back arrow the date to see a graph that has 5 different items showing. But there is nothing there to click to download. The only place I have a download button is on the plant list page.
 
Generation Forecasting looks interesting but it does not seem to like my older version of Excel.
 
I go to my plant, scroll down, I see the chart under Energy Generation. I can back arrow the date to see a graph that has 5 different items showing. But there is nothing there to click to download. The only place I have a download button is on the plant list page.
What browser are you using?
 
I go to my plant, scroll down, I see the chart under Energy Generation. I can back arrow the date to see a graph that has 5 different items showing. But there is nothing there to click to download. The only place I have a download button is on the plant list page.
TempForum.jpg
 
Using chrome, yeah, I don't have that. Just my plants, equipment, intelligent. Same thing with Edge.
Firefox:
Just out of curiosity does Operation Data show up on MySolArk? It also has it and it works.

TempForum2.jpg
 
It does show in Mysolark, replaces intelligent. Doesn't show for powerview in firefox either.
Same thing for me using MySolark. I wonder why your powerview is missing those two options?
The full Screen option had potential but PowerView never did anything to really utilize it.
I always found the Operation Data to be kind of mind numbing. I guess if your into graphing stuff in Excel it might be cool, but there is just way too much data to go over.
 
It appears they are still making adjustments with data. April total didn't change, but May got a lot closer, and this month is a lot closer.
But again, current day total is way off.
 
When you are in closed communication mode some of the battery voltage settings come from the battery and may be blocked. As others have said, Solar Assistant and the screen lets you change many others. I am not sure how you even connect via the RS232 port if that is the same one that is used by your battery? The 15k may be different than the 12k in the labeling of those ports.
The RJ45 splitter sold by Solarassistant works on the 15kw. It separates the CAN and RS485. It costs like $12. It separates the CAN on pin 4-5 and RS485 on pin 1-3. I tried some other amazon options, considered building my own, but it just works. I was having trouble with amazon options. I'm using on 15k and SOK battery rack on closed communication.
 
Anyone have any thoughts as to how it's even possible to have numbers this skewed?

Here are screenshots of Solar Assistant vs MySolArk:

Solar Assistant:
1717760968360.png

MySolArk:
1717761069649.png

Don't both Solar Assistant and MySolArk basically just "read" data from the inverters? Solar Assistant might track, record and calculate totals internally. But the inverters obviously do the same, so how can MySolArk have these crazy off numbers. And by crazy off numbers, I am referring to how there doesn't seem to be any rhyme or reason as to where the numbers are at. For instance battery charge is nearly identical in my screenshots. Loads are close but MySolArk is about ~4% lower than SA, but then PV is ~44% lower....
 
The RJ45 splitter sold by Solarassistant works on the 15kw. It separates the CAN and RS485. It costs like $12. It separates the CAN on pin 4-5 and RS485 on pin 1-3. I tried some other amazon options, considered building my own, but it just works. I was having trouble with amazon options. I'm using on 15k and SOK battery rack on closed communication.
The thing with Amazon options, which is where I got mine, is to make sure it's a simple splitter and not an ethernet splitter.
 
Anyone have any thoughts as to how it's even possible to have numbers this skewed?

Here are screenshots of Solar Assistant vs MySolArk:

Solar Assistant:
View attachment 220340

MySolArk:
View attachment 220341

Don't both Solar Assistant and MySolArk basically just "read" data from the inverters? Solar Assistant might track, record and calculate totals internally. But the inverters obviously do the same, so how can MySolArk have these crazy off numbers. And by crazy off numbers, I am referring to how there doesn't seem to be any rhyme or reason as to where the numbers are at. For instance battery charge is nearly identical in my screenshots. Loads are close but MySolArk is about ~4% lower than SA, but then PV is ~44% lower....
Difference is, SA pulls data constantly locally. Solark app has to pull the data then report it. SA is seconds, Solark can be minutes, or hours depending how often it grabs data. Lately, Mysolark is going offline constantly, I have hour gaps between reporting. Any data for the last 3 months might be off as that's how long they've been interrupting data flow for the switch over.
 
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I'm seeing discrepancies between Power View and MySolArk, but not significant. The following numbers are for the month of May.
PowerView followed by MySolArk.
Load 476----469
PV 718----711
Export 414----410
Import 228----228
Discharge 67----63
Charge 74----74
 

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Difference is, SA pulls data constantly locally. Solark app has to pull the data then report it. SA is seconds, Solark can be minutes, or hours depending how often it grabs data. Lately, Mysolark is going offline constantly, I have hour gaps between reporting. Any data for the last 3 months might be off as that's how long they've been interrupting data flow for the switch over.
Yes, but @robby says:
The Inverter stores 18 hours of Data. So if the connection is lost it will wait until it's back and then dump the data to the server.
If you go past 18 hours without a connection then FIFO is applied.
If that is how it works, then there should be no "lost" data.

I won't lie though, there have been times previously where it looked for all the world like any disconnection from internet caused data loss.
 

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