SignatureSolarJess
Customer Experience Excellence Ambassador
- Joined
- Nov 21, 2022
- Messages
- 568
I am so sorry! I assure you that I am requesting updates on this daily! We are unfortunately at the mercy of our supplier. I have contacted our procurement team again today and they are also diligently following up.Replying back to my own message here, because I'm still kinda stuck in limbo. I have a ticket out with signature solar (@SignatureSolarJess - haven't heard back from you for 3 weeks).
Their system says they have CTs in stock and ready to ship, but then whenever anyone tries to go look for them, apparently they're out of stock with no date as to when they could ship them.
@EG4_Jarrett any chance you could help on this front? I just need 2 sets of CTs (one for each inverter).
Barring that - can anyone recommend a cheap CT I could buy myself to make it work? I'm not sure if the RS485 protocol for CTs is universal, but I suspect it would work...
I truly hope we can give you some good news soon, however, it may be worth asking around in this forum in the meantime. I have seen people acquiring parts through other members here.