sten
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@Will Prowse yes i did i bought a 25w 30ohm 5% resistor, same result.
Eg4 Lifepower4 battery is ticking on start
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Correction to my previous comment: EG4 uses a different bms that no one else is using. I figured they were all the same because they look so similar, but I was totally wrong. It is made in a different part of china entirely.
That is awful, they should refund you your money. Let me know how they respond to your email
That battery is undersized. You should have more batteries to support the output and pv capacity of that inverter. Unrelated from issue you have posted about though.
sten
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@Will Prowse im still working together with @RichardFromEG4 to debug this and potentially solve it. We've updated firmware and such... Im doing my best to remain patient and try to work with them to solve the issue, but we're stuck right now... so lets see...
Ok understood. Thank you for posting the video. Really helps to see exactly what is going on.
Quattrohead
Solar Wizard
Sounds very much like any power supply protecting itself from an overload. It will try a few times to see if the fault has cleared and then shut down.
With the start-up resistor issues these seem to have, it could be bouncing off that circuit and then shutting down.
for my case, i did and the ticking noise went away, but once i turned on the inverter and the contractors closed, ticking noise then went into alarm and 0 voltage
I hear the clicking in this clip, and see the shutdown. When did you purchase this battery?
recieved it on Thursday, sent an email to support 15 mins ago, 2 batteries same exact problem
Ok, good to know, seems like a bad batch of bms then. I'll make a video if it does not get resolved asap. Let us see what they do.
Awesome!
Koldsimer
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Could you do a video highlighting the differences in the rack mount style batteries bms? I would love to know the details. Who makes them, differences in quality, do all have a pre-charge resistor, what initiates the pre-charge function, can you turn the feature off, etc. I know you were looking for ideas for new videos, seems this could be an interesting and useful topic.
This post has been open since June 14. Not sure how long it should take to be resolved. I placed my order of 2 batteries on Jul 18 and have a similar issue. Richard from eg4 has already been notified and involved in this thread since June 14. Guess it needs some nudging from your side to EG4.
Eg4 Lifepower4 battery is ticking on start
Can you also try to make sure the inverter is turned off (in standby) when you attempt to plug the battery cables in? Does it have a hardware power switch or is it a 'soft' power switch? I wonder does the reset need to be after the alarm is triggered? Ive tried what u have mentioned above, ill...
diysolarforum.com
Yeah good point, will give them a call later today. Currently trying to fix my car but I'll get to it todayThis post has been open since June 14. Not sure how long it should take to be resolved. I placed my order of 2 batteries on Jul 18 and have a similar issue. Richard from eg4 has already been notified and involved in this thread since June 14. Guess it needs some nudging from your side to EG4.
Eg4 Lifepower4 battery is ticking on start
Can you also try to make sure the inverter is turned off (in standby) when you attempt to plug the battery cables in? Does it have a hardware power switch or is it a 'soft' power switch? I wonder does the reset need to be after the alarm is triggered? Ive tried what u have mentioned above, ill...
sten
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Yeah i opened the issue back then, wow its been nearly 2 months... 2 months of my panels sitting and doing nothing...
You have a very high level of tolerance my friend. When i check this thread on Saturday, i though it's already been resolved based on the many posts on the thread and suggestions until you replied to my post it's still unresolved! I thought to my self. OH GOD, I GOT A LEMON!
sten
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Doin my best to remain patient... I would love to have come up with a solution working with Signature Solar.
BenFromSignatureSolar
Solar Addict
Can you let me know what email address you sent this to? I can't find it anywhere in tech@signaturesolar.com
I have found the order using your order number but I don't have any emails from the address you used when you purchased the product.
I would love to be able to trouble shoot this with you asap. I will try calling you at the phone number you provided with your order.
BenFromSignatureSolar
Solar Addict
Do we have an open ticket with you currently? I would love to get your issue resolved ASAP
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