RESOLVED: EG4 6500EX and 6000EX Lights Flickering FIRMWARE

[SignatureSolarJess]

It's frustrating that SS is now absent from this thread/discussion and not responding to my emails. I now believe they know they have a problem and their firmware "solution" was not a solution. I'm a huge fan of SS because of how their customer service department helped me with another matter, but that is being eroded quickly by their technical support team.

Hi @HighJingo - I'm so sorry you're struggling to get answers to your issue. If you'd like to reach out to me at engagement@signaturesolar.com, I can get you escalated and taken care of!