How tall were your stacks of panels?
I got four pallets, each 4' or 5' high. Less likely to suffer stacking.
Most of my stuff came before the pandemic, could be the shipping company employees these days are less experienced.
I go to freight terminal where they forklift into my pickup, which reduces the handling.
SanTan takes care of us. Bet they learn after a while which trucking companies are best.
This order was only for two that were damaged in the last shipment. Out of 4 shipments I have always had some damage either glass (3) times or bent frames etc. It did not matter if a whole pallet stacked sideways or stacked parallel on the pallet. I highly recommend santan for solar panels since they will ship them at not cost to you.