Mannfamilywoodworks
Solar Enthusiast
Who here thinks you should have to replace fans and cpu boards upon purchasing a brand new inverter?
I for one do not think you should.
I’m not going to actually.
I would ….if I was assured I’d be taken care of… if it didn’t work. I’m not.
I’ve changed transmissions and rebuilt old vehicles since birth.
I do not care about a little fan or cpu board.
I care about my time being wasted without an end goal in sight which is my solar power system working as advertised.
I’m going to buy a new one elsewhere.
I’ve had countless issues with my growatt products from the start now my fans don’t work for some odd reason.
The issues started out as low voltage fault code,
High voltage fault code, now no fans no fault codes.
Called watts 247-flash the firmware.
Completed that.
Called growatt USA. Got the same firmware.
Confirming it was correct.
The system worked for a total of about 5 days and then things got inconsistent.
I had the growatt axe c-1 battery which is being replaced by an eg4. Signiture solar gave me all the necessary information to do a damaged swap and it was done with in ten days. I’m extremely grateful that they listened and genuinely helped. They take notes on your case and try to do the best they can.
They never made me do something I was uncomfortable with.
My experience with watts247 was great prior to purchasing.
I genuinely wanted to support this Buisness because I perceived it as an upcoming solar Buisness with good customer support.
He explained a lot of things to me up front and influenced my purchase of the growatt 6k AIO.
Now that I’ve purchased what I presume to be a defective unit I tried to resolve the issue with the fans randomly not working and he said send it in and he’ll send me some money back.
We’ll how much?
…. It’ll be determined on the exterior condition of the unit….why? It’s broken.
Exterior looks great though.
Okay so send it in.
how much am I getting back?
Crickets.
I’m getting my new battery tomorrow from sigsolar and I hope those fans magically kick on.
If not what should I do solar people?
I kinda need power.
Should I just eat the $1500 in inverter costs and buy elsewhere or should I try to get this resolved with this company?
I value my time and I can’t troubleshoot broken products all day.
I for one do not think you should.
I’m not going to actually.
I would ….if I was assured I’d be taken care of… if it didn’t work. I’m not.
I’ve changed transmissions and rebuilt old vehicles since birth.
I do not care about a little fan or cpu board.
I care about my time being wasted without an end goal in sight which is my solar power system working as advertised.
I’m going to buy a new one elsewhere.
I’ve had countless issues with my growatt products from the start now my fans don’t work for some odd reason.
The issues started out as low voltage fault code,
High voltage fault code, now no fans no fault codes.
Called watts 247-flash the firmware.
Completed that.
Called growatt USA. Got the same firmware.
Confirming it was correct.
The system worked for a total of about 5 days and then things got inconsistent.
I had the growatt axe c-1 battery which is being replaced by an eg4. Signiture solar gave me all the necessary information to do a damaged swap and it was done with in ten days. I’m extremely grateful that they listened and genuinely helped. They take notes on your case and try to do the best they can.
They never made me do something I was uncomfortable with.
My experience with watts247 was great prior to purchasing.
I genuinely wanted to support this Buisness because I perceived it as an upcoming solar Buisness with good customer support.
He explained a lot of things to me up front and influenced my purchase of the growatt 6k AIO.
Now that I’ve purchased what I presume to be a defective unit I tried to resolve the issue with the fans randomly not working and he said send it in and he’ll send me some money back.
We’ll how much?
…. It’ll be determined on the exterior condition of the unit….why? It’s broken.
Exterior looks great though.
Okay so send it in.
how much am I getting back?
Crickets.
I’m getting my new battery tomorrow from sigsolar and I hope those fans magically kick on.
If not what should I do solar people?
I kinda need power.
Should I just eat the $1500 in inverter costs and buy elsewhere or should I try to get this resolved with this company?
I value my time and I can’t troubleshoot broken products all day.
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