I need some help with my Schneider System

[Trygves]

This is what I see - and I am not able to change the InsightHome box with any lower firmware.

 

[400bird]

Go to the local site for your insurance (192.168.1.*** for example) I'm not sure how to update from the cloud version.

Also, can you post all your inverter and MPPT settings (print the page to PDF works well)? You need to change some inverter settings to get that to use battery power to get the battery low enough for the MPPT to start charging.

You need to change your approach and raise your expectation of and respect for complexity in this system. We are not troubleshooting a space heater or a toaster here, this is a device that is operating on complex, opaque, and downright confusing logic. Even those who throw themselves wholeheartedly into understanding the Schneider controls will still face significant hurdles in trying to get it to do what they want.

Well said.

 

[hwy17]

And if you have trouble finding it on your local network (your router would show its address in the DHCP table) then the alternative is to connect directly to the InsightHome's wifi. The network name and password are printed on the back of the InsightHome. On that wifi, it will be on 192.168.100.1

The purpose of connecting directly to it by either method is to rollback the firmware, that's where you can do it.

 

[n2aws]

This is what I see - and I am not able to change the InsightHome box with any lower firmware.
View attachment 180336

Use insightLocal, not the cloud.

connect via https to whatever IP address your insight device has. Login
Navigate to Setup > Configuration > Firmware upgrade. select the file on your computer, and you can downgrade your firmware there.

 

[Trygves]

YES - I was able to load 1.14 into the InsightHome this way. Thank you for the suggestion - much appreciated.

With the sun at full power - why can't I get the solar panels to show that they do something?

 

[n2aws]

YES - I was able to load 1.14 into the InsightHome this way. Thank you for the suggestion - much appreciated.
View attachment 180486
With the sun at full power - why can't I get the solar panels to show that they do something?

I'd say focus on 1 issue at a time. Right now, your AC loads are 1.2kw, but you are only supplying .2 from the batteries. Double check your "peak load shaving" settings. Lets get some load on those batteries, so we have somewhere for PV energy to go. Also, I asked for screenshots from the status pages of your inverter and MPTT devices. Can you get those please?

 

[Trygves]

Is this the chart you need?

Otherwise please be a bit more specific - from the InsightHome web portal or the InsightHome 192.168.0.35 site?

 

[n2aws]

Is this the chart you need?
View attachment 180502
Otherwise please be a bit more specific - from the InsightHome web portal or the InsightHome 192.168.0.35 site?

From insightLocal (not cloud). click on devices > inverter > status > advanced. take a screenshot. Do similar for the MPPT, please.

It'll look like this:

 

[n2aws]

Also, for all practial purposes, I'd suggest you start using insightlocal as your primary interface.. and only use cloud when you are remote or have a specific need. InsightLocal is far more functional and realtime.

 

[n2aws]

Also, I see you have your peak load shave set to 10a, you'll want to move that to 0 amps. At least for our testing. You can change it to your preferred values later on after we''ve worked through all of the issues.

 

[n2aws]

From insightLocal (not cloud). click on devices > inverter > status > advanced. take a screenshot. Do similar for the MPPT, please.

It'll look like this:
View attachment 180514

Then, from that same screen in your browser, click on print, and then print as PDF. there shouldn't be anything sensitive in there, but review it first. then attach all 3 of those files to this thread.

 

[Trygves]

I appreciate your support a lot. Here it is I think.

 

[Trygves]

Why is not any power coming from the solar panels - the batteries seem to be charged to 54.6 or so Volts. I changed to 0 Amps for the Peak Load Shave.

 

[MisterSandals]

I'm following along playing the home game. I suspect this is an important item.

 

[n2aws]

Then, from that same screen in your browser, click on print, and then print as PDF. there shouldn't be anything sensitive in there, but review it first.

We'd love to help you, but yeah man.. we have to get the things we're asking for to have a starting point. I have a few ideas of what the issue could be, but I don't want to assume anything and send us down rabbitholes. Right now, I suspect your MPPTs are in float and will remain in float until you drain your batteries enough for them to take some current. I see now from your dashboard screenshot that loadshaving is now supplying your loads from battery.. so, my *assumption* without the info we've requested is.. when the batteries start dropping below your float voltages, you'll see the panels start producing energy.

Beyond that, I'd have to start suspecting a tripped DC breaker, a disconnect switch that was accidentally flipped off, etc etc. But again, we kinda need a starting point

 

[hwy17]

I might have borked my advice and 65 volts is actually the key to enable grid support, not 64. @n2aws is more expert than me though.

https://solar.se.com/us/wp-content/uploads/sites/7/2021/09/XW-Enhanced-Support-Mode-Application-Note_976-0321-01-01_ENG.pdf

I'll say again if you want a shortcut to make it do something, flip the AC input breaker and create a grid outage. But try 65 first.

 

[n2aws]

I might have borked my advice and 65 volts is actually the key to enable grid support, not 64. @n2aws is more expert than me though.

https://solar.se.com/us/wp-content/uploads/sites/7/2021/09/XW-Enhanced-Support-Mode-Application-Note_976-0321-01-01_ENG.pdf

I'll say again if you want a shortcut to make it do something, flip the AC input breaker and create a grid outage. But try 65 first.

In this case, 65v (Enhanced grid support) will do the opposite of what it sounds like he's trying to do. Enhanced grid support prioritizes the battery and keeps them fully charged, and then *excess* sells back to the grid (or main panel). Since he's not selling to the grid, enhanced grid support would essentially do exactly whats happening now.. batteries full, and PV array stops producing because there is nowhere for the power to go.

 

[Trygves]

Sorry n2aqs. I thought I provided what you were looking for. The only "advanced" I see after the "status" is under CONFIGURATION. From there I seem to get a lot of individual statements i can open.

Under status I don't see advanced. Please know that I use 1.14 of the firmware and that my be the reason.
I have 300+ Voltage at both MPPT's so no breaker is tripped. The disconnect switch is not tripped as the entire system goes black when that o cures. I am really happy for any help I can get here and you n2aws really do. What can I provide?

 

[n2aws]

Sorry n2aqs. I thought I provided what you were looking for. The only "advanced" I see after the "status" is under CONFIGURATION. From there I seem to get a lot of individual statements i can open.
View attachment 180555
Under status I don't see advanced. Please know that I use 1.14 of the firmware and that my be the reason.
I have 300+ Voltage at both MPPT's so no breaker is tripped. The disconnect switch is not tripped as the entire system goes black when that o cures. I am really happy for any help I can get here and you n2aws really do. What can I provide?

Ahh, I think we're crossing some of our wires.

From the status page of the inverter, can you go to "print" (in your browser). and print to PDF. Attach it to this thread. That will give us a single point of reference for how everything on your inverter is configured. Note, it needs to be from your inverter page, not an MPPT page.

 

[chopper]

Ahh, I think we're crossing some of our wires.

From the status page of the inverter, can you go to "print" (in your browser). and print to PDF. Attach it to this thread. That will give us a single point of reference for how everything on your inverter is configured. Note, it needs to be from your inverter page, not an MPPT page.

To n2aws I have been following this thread from the beginning as I also have a XW+ and plan to change to LIFEPO when replacement is necessary. I really appreciate the info you and others are supplying in such detail, as I am sure I will need this.
Thanks, wayne cook

 

[Trygves]

n2aws - is this what you wanted. Or is it the CONFIGURATION of all the set up?

 

[BentleyJ]

Ahh, I think we're crossing some of our wires.

From the status page of the inverter, can you go to "print" (in your browser). and print to PDF. Attach it to this thread. That will give us a single point of reference for how everything on your inverter is configured. Note, it needs to be from your inverter page, not an MPPT page.

The Status pages for the inverter and both charge controller was posted at 11:13am. Is this not what you were asking for?
Curious the charge controllers show they are in float but with 0 volts coming from the panels. Was this screen shot taken at night?

 

[n2aws]

To n2aws I have been following this thread from the beginning as I have also have a XW+ and plan to change to LIFEPO when replacement is necessary. I really appreciate the info you and others are supplying in such detail,
Thanks, wayne cook

Honestly, I kinda love and hate the schnieder. The hardware is *amazing* but the firmware is limited.. and their documentation is terrible. As such, its really not DIY friendly because of the learning curve to get it configured the way you want. Add on to that, everyone wants to use it slightly differently.. so you can't even really write up a "1 size fits all" style config guide.

contrary to what @hwy17 says (he's far too kind). I'm no expert.. everything I know is literally from trial and error.. and mocking up use-case scenarios I see others asking about on the forums. I only have the knowledge I do, because I find solar to be a fun hobby, and constantly challenge myself to learn more. But it never fails. everytime I think I've got it down, and completely understand "a thing" in the schnieder ecosystem.. I realize soon enough that.. I don't. lol.

hwy17 calls it expertise.. I think I'm just tenacious as hell... like a dog with a bone, I just can't let it rest until I understand how/why

 

[n2aws]

n2aws - is this what you wanted. Or is it the CONFIGURATION of all the set up?

Perfect, thanks. and totally my fault. It was the configuration I wanted.

Ok, quick review.. I see you have grid support voltage still set for 65v. Lets change that to 52v for now.

Then go to "controls" and set your inverter to standby mode for a couple of seconds, and then back to "online"

Let your batteries drain down past whatever you've got your "float" setting at, in the MPPTs, and see if your solar array starts producing power.

 

[Trygves]

Thank you n2aws - now the sun is gone for today. I will try tomorrow to set the Inverter to Standby Mode.