After a couple of orders of cells from China on Alibaba, I've decided I'm never going to order from China stock again. The logistics company in the middle has no stake in the game, give the seller no updates, and can completely ruin the transaction. I've bought from Any Wan and she was just as frustrated as I was with the trans-pacific shipping.
If a company has a US warehouse, at least the risk in getting to this continent is bore by that company, and they are in a position to hold the logistics company accountable. I was happy with my order from Docan in Houston, although I know several people have pointed out their failings. If / when I order more cells, I'm thinking 18650batterystore.com may be where I look.
I did get Jenny Wu's email about the Ganfeng cells, and exchanged emails with her. It sounds like they had a bad year in 2022, and I'm not sure of the status of their Houston warehouse.