I made an order for 18 of the 280Ah cells from Docan, shipped from the Texas warehouse.
Went to the checkout and on the invoice was a $76 'transaction fee'. No mention of this fee prior to checkout and no details of what the fee was for.
E-mailed the company to be told the fee was for transaction protection of international orders.
I asked, what international order, the warehouse is in Texas and I'm in New Mexico?
Then the e-mails changed to it being a 5% surcharge on PayPal.
I can't get a straight answer from Amy but supposedly the cells I wanted are now all sold out.
Is anyone else being hit with these mystery fees?
Went to the checkout and on the invoice was a $76 'transaction fee'. No mention of this fee prior to checkout and no details of what the fee was for.
E-mailed the company to be told the fee was for transaction protection of international orders.
I asked, what international order, the warehouse is in Texas and I'm in New Mexico?
Then the e-mails changed to it being a 5% surcharge on PayPal.
I can't get a straight answer from Amy but supposedly the cells I wanted are now all sold out.
Is anyone else being hit with these mystery fees?