Most good vendors would do that. Caveat Emptor for those who are reading this in the future. My condolences for those that still trust this vendor.wouldnt they test the cells prior to assembling the pack and not mix in weak ones?
I’m so sorry to hear this!!! I wish I could give you a hug, internet friend!?It is really sad how terrible of an experience this has been with BB and how long its lasted trying to resolve it. Especially all while we were dealing with my very sick father this year and unfortunately he just died suddenly around 10pm last night.
I truly do not think these companies care at all how people are affected by the problems they cause with thier antics and act as if there is nothing else in our lives going on but dealing with the problems they cause to get resolution.
May the refund land soon and the unpleasant business interaction can be concluded shortly.I got word back from my dealer and they are going to refund me and have the used defective battery bb sent me asa replacement picked up today. They said once the battery is on its way back they will process my refund.
I am so glad that I bought it through my dealer rather than bb directly or I think it would have been even worse than it was because I found BB to be less than truthful throught the whole thing.
So I have decided that I do not want to build my own right now but if anyone can offer suggestions for a quality pre built battery 24v, that would be helpful because I am now back to square one in looking for a battery after 3 months of BB screwing me over.
Also if anyone wants to chance buying a BB product I would highly reccomend you do it through a reputable dealer because you could have problems.
Thanks for your kind words I appreciate it. Its been such a long waste of time nightmare for me dealing with BB. When a company is not truthful like that then I want nothing more to do with them.May the refund land soon and the unpleasant business interaction can be concluded shortly.
Been jerked around by ebay merchants before. Thanks for sharing your experience. Now people have another chance to prevent the wild goose chase from starting anew. ?