Purchased 32 EVE grade A cells from 18650 Battery store, arrived fast, well packed, perfect condition last July.
Have one cell acting up .......V jumps from 3.2 to 3.8 when charge current applied and BMS shuts down charge so bank cannot be charged.
Contacted them and shared BMS screenshots, and they took several days to respond, finally called and they approved an RMA, and even sent me a shipping label to return the defective cell.
Assume they will issue free replacement as they indicated a 12 month warranty.
Pretty sure this would not occur if purchased direct from China, so I am happy.
Have one cell acting up .......V jumps from 3.2 to 3.8 when charge current applied and BMS shuts down charge so bank cannot be charged.
Contacted them and shared BMS screenshots, and they took several days to respond, finally called and they approved an RMA, and even sent me a shipping label to return the defective cell.
Assume they will issue free replacement as they indicated a 12 month warranty.
Pretty sure this would not occur if purchased direct from China, so I am happy.