The new "My Sol-Ark" App and Migration to AWS is happening very soon.

[Quattrohead]

Sounds like they ran out of pencil and paper, do they have a Staples near by

 

[James Getman]

My, mysolark is now online. Showing power flow.

 

[Oldphile]

My neighbor's system is now on mysolark.

 

[ArthurEld]

Mine is up too

 

[Rodney L]

Mine is up too

The two systems I built are both active on MySol-ark as of this morning.

The older system came online around 4am, the newer one started reporting at a little past 9am.

 

[Ampster]

My system is also live on mysolark. Power Flow does not show anything yet but other data is consistent with Solar Assistant.
EDIT: Power Flow is now working.

 

[Jason.Blier]

I'm up and running on MySolArk as of 15 minutes ago - The app is working smoothly as well. I also have all my historical data.

 

[DougfromdaUP]

Mine came up on mysolark an hour ago.

 

[Tulex]

IT'S ALIVE!

Though, it stopped reporting data, and all the numbers are WAY off.

 

[glandpuck]

Powerview no longer with any data, but MySolArk has all my data and power flows. So far, so good.

 

[Oldphile]

One of my two systems is on mysolark. The one that is not, is also not reporting on PowerView.

 

[Tulex]

My month total in Mysolark = my day total, which is not even half of what SA is reporting for the day.
How are they ever going to be able to catch these up?

What is also interesting....
I only PV charge. Mysolark shows no grid usage, 10.3kWh of solar, but 16.5kWh charge. The charge matches SA within .1, but not possible to have more charge than PV.

 

[James Getman]

Mysolark showing power flow but not accumulating kWh's correctly.

 

[EnergizerNate]

Mine is up in MySolArk, but I got a bunch of errors from PV Pro around 4:30-5:00 AM EST when it was dark out (and I dont have batteries) and now the same errors show up in MySolArk, but not on the inverter alarms on the SolArk itself. Seems like a coincidence with the app migration and not a real issue with my 15K since it is working fine.

 

[Tulex]

Now just getting network exception when trying to go into Mysolark.

 

[Nobodybusiness]

I was getting info on MYSOLARK now all I get is”Service Error”.
PV pro isn’t working either

 

[Oldphile]

Mysolark is not responding.

 

[a619]

PV pro stopped working and mysolark is giving me network error dialogue box : (

 

[sunny_c10]

Mysolark eventually loads after a few minutes for me, but it's really slow.

 

[Tulex]

Probably should have gone with something better than the Godaddy entry plan.

 

[rduplichan]

I just got this response from support. Fast, too.

*********** support@sol-ark.com via solarkllc.zohodesk.com​	5:28 PM (2 minutes ago)
to me, support

There is nothing you should do. Mysolark is having some trouble with slow response/slow loading. We're working on resolving this issue.


Thank you,
********* *********
Technical Support Specialist
Support (972)-575-8875 ext 2
www.Sol-Ark.com

 

[Rodney L]

.

 

[Oldphile]

This is going to be painful. Many plants haven't migrated, including one of mine and now the server isn't responding to those that were ported over. Sorry @robby I no longer believe that Sol-Ark developed the original product. Where is the smart load panel and the optimizers? They haven't released any new products in the last 2 years and this migration is pathetic.

 

[Tulex]

This is going to be painful. Many plants haven't migrated, including one of mine and now the server isn't responding to those that were ported over. Sorry @robby I no longer believe that Sol-Ark developed the original product. Where is the smart load panel and the optimizers? They haven't released any new products in the last 2 years and this migration is pathetic.

That's being nice. I can only imagine that they tried to do this in house with no real understanding of what they were up against. Not only can they not even do it, but they've forced people to lose a lot of data along the way. Yeah, pathetic is being nice.

 

[teal95]

I have no data in PV Pro from today. It does appear to be a new app in the last few days.