And as Steve said ... Its the middle of the Chinese New Year so ppl that CAN make the decison to refund money (trust me in Chinese compnaies its only a small handful) probably won't be back to work fully until the 15th .. so YES .. PATIENCE ... and again ... if you just want your money back -- and you paid by Credit Card --then contact Visa or whoever and file a claim -- THEY will reach out to the merchant and trust me -- that will get their attention ASAP ...
I used PayPal, they can refund also. Maybe thoughts for future shoppingUnfortunately in my case it was a wire transfer. Also another lesson learned - never doing that again.
Well they went off to Italy by mistake, and now UPS sending them back to Germany before heading eventually to me. Wait a little longer....Mine are tracking as in Germany, with me Tuesday, so that will be about 5 weeks from order (30th December) to delivery (4th Feb).
Received my CATL 200a cells from Deligreen today, very fast turnaround and all had matching voltage at 3.27. Unfortunately 2 cells show damage (no evidence of damage to packaging) so I started a refund application.
Question for the group, would you still use these cells if I can't make any progress with the refund?
Heads Up... Anyone waiting for delayed deliveries from AliExpress, check your orders.. Mine just went from 19 days, (only changed to this a couple of days ago), to dispatched......
I ordered in Mid Dec. the time to dispatch has counted down to 1 or 2 days a couple of times, due to the Chinese new year, and Coronovirus. A few days ago, it went back up to 19 days before dispatch. But then this afternoon, I got a mail, showing a tracking number and it's on it's way with UPS!!
Don't know how long to get to the UK from China though....
Unfortunately in my case it was a wire transfer. Also another lesson learned - never doing that again.
Do you have a link?
I ordered like 29th Dec if that helps your time comparisonI ordered 8 of the same ones..... still waiting.