It's more complicated than that. I had requested UPS domestic shipment rather than Fedex Ground because Fedex is the absolute worst delivery company in the USA. The cargo ship offloaded the cargo about 6 weeks ago. It took about 5 business days for the boxes to get through customs and picked up by UPS. UPS delivered one box (2 cells) and recalled the other 3 boxes. There was a warehouse fire in California and UPS recalled the packages to inspect them. Worse yet, UPS shipped the packages back to California, back to Ohio, back to California, back to Ohio (!!), then back to California. The logistics company then re-shipped via Fedex and they've been sitting for almost two weeks waiting for Fedex Ground to even pick them up.
I can't get any answers from the supplier or logistics company as to why UPS recalled their packages or why they switched to Fedex. UPS is pretty strict about haz-mat labeling and declaring what's in the packages. I can only assume that the logistics company in China wasn't totally above board with UPS or intentionally lied about the package contents. But I can't be sure.
Now that camping season is mostly over, and what is left doesn't require me to run my air conditioner 24x7, I don't need the additional battery capacity so I've been waiting. The seller is great to deal with, but her choice of logistics company sucks. Since I have two of the eight cells I ordered, if I ask my CC company to cancel, then it turns in to a mess for the seller and me, especially if the other six cells get delivered after I cancel.
As a small business owner myself, I hate to do this to the seller because I know it'll hurt them. And since the extra battery capacity isn't needed right now, I've chosen to be extra patient. All that said, I did give the seller notice that if the cells aren't picked up by COB Tuesday then I'm going to go to my CC company and start that process. I've sent an email to Jenny Wu asking if she has eight EVE 280Ah cells in stock in Houston. If not, then I might as well wait. However, despite my threat to cancel on Tuesday, I will at least give her time to see my message. I think it's a holiday in China all week.
Ugh