Service received from Signature Solar in the past has been great and the products have worked well too...
Now, waiting almost a week for and RMA on EG4 Chargeverter after a phone call when I magically got through on a Saturday morning the 12th and 5 emails ending today the 17th - In all those emails I requested a phone call along with my response. No phone call - ever.
Setup: received the product and It worked fine for a couple of days -very easy to install. Then the AC side just stopped working and that's when I asked for help.
Straw that broke the camels back is when tech demanded I take apart factory AC plug and take pictures - my response was a reminder the product worked fine for several days then stopped and that if he didn't call within one hour I would call my CC company and post here...
Now, waiting almost a week for and RMA on EG4 Chargeverter after a phone call when I magically got through on a Saturday morning the 12th and 5 emails ending today the 17th - In all those emails I requested a phone call along with my response. No phone call - ever.
Setup: received the product and It worked fine for a couple of days -very easy to install. Then the AC side just stopped working and that's when I asked for help.
Straw that broke the camels back is when tech demanded I take apart factory AC plug and take pictures - my response was a reminder the product worked fine for several days then stopped and that if he didn't call within one hour I would call my CC company and post here...