ghostwriter66
"Here - Hold my Beer"
Carly, they are taking things quite seriously, from her response I know they are revisiting their packaging and hopefully will consider my suggestions which are inexpensive and easy for them to employ. Yes I ordered 16 cells in one fell swoop ;-) to make 2 24V/280AH packs.
There IS a possibility of an extended shutdown due to the Coronavirus issue but that has not been set yet, there will be notices posted should that happen.
SOOO this is how this sort of backfired on me when i complained to our supplier/shipper. I was having the same probelm as everyone else... I was getting (4) or (8) 200 or 280aH batteries at a time -- and they were literally coming in something wrapped a little better than a paper bag ... I dropped them a note saying that unfortunately I needed to change suppliers becuase by the time the got to south Texas the boxes were literally destroyed ...
My next box came 3 weeks late with EACH cell individually wrapped in BUBBLE wrapped and taped so much I was wearing out blades opening -- then the boxes were all lined on four sides with Styrofoam ... and that was taped like it was going out of style... all in it increased the box size by 50% or more -- and made it a few pounds heavier - BUT every battery was perfect ... so YES -- complaining does help 1000% ... of course now I have 40 tons of Bubble wrap that fills out our dumpster every week .. LOL