50ShadesOfDirt
Solar Enthusiast
- Joined
- Jan 8, 2021
- Messages
- 445
IMHO ...
It may have a 5-yr warranty, per the user manual ... that doc points to their separate "standard warranty & registration" doc, which you'd have to read pretty thorougly to understand.
You'd then have to couple that info with how they work, wrt support processes and such. This could be found by seeing what their current support methods & processes are on the website. Add to that everyone's support experiences on this forum, both in the past and ongoing.
In the end, and as this is mostly an HF inverter, I'd guess that the best options for keeping this thing up and running are:
1. buy more than one, have one on the shelf ready to swap into the place of a "broken" one. Then attempt to warranty the broken one.
2. have a "pure" testing scenario set up, where a new one lands for "break-in", and a defective one lands for "troubleshooting"
3. be self-supporting (for the most part), and any comms with SS are by email (perhaps by website if their processes get good enough)
If all of the above is in place, you can quickly swap out, test, return any defective inverters, with the least amount of hassle. You can get back up and running, with any of the HF inverters, if you keep spares around, by whatever means possible. A 5-yr warranty isn't meaningful, if the process for exchange/repair traps you into all kinds of grief.
I've been developing this strategy ever since I picked up my first mpp solar HF 24v unit, and I don't think it's much different with anybody else's HF unit. These things are fragile, with not enough guts in them like my Magnum 4024. I also would never hook anything up to the clown, er, cloud, for monitoring. That is full of all kinds of problems, when you attempt to provide your data, security, etc, to the clown, er, cloud.
It will be interesting to see if the HF inverters can ever really replace the LF inverters, but at this point, I've kept my HF inverters at the project stage. I've got too much infrastructure relying on the wonderful capabilities of the LF inverters like magnum, which provides utility-grid class service, even if they now make theirs in Mexico.
Finally, whoever has one ... these things are packed full of electronics, in various collections of boards. I'd be interested in knowing if there is any chance of self-repair. You'd have to open it up and peek inside, if willing to potentially void your warranty (does it have the bad stickers?). Also, hold your AM radio next to it, in various places, and see if any spurious emissions.
Hope this helps ...
It may have a 5-yr warranty, per the user manual ... that doc points to their separate "standard warranty & registration" doc, which you'd have to read pretty thorougly to understand.
You'd then have to couple that info with how they work, wrt support processes and such. This could be found by seeing what their current support methods & processes are on the website. Add to that everyone's support experiences on this forum, both in the past and ongoing.
In the end, and as this is mostly an HF inverter, I'd guess that the best options for keeping this thing up and running are:
1. buy more than one, have one on the shelf ready to swap into the place of a "broken" one. Then attempt to warranty the broken one.
2. have a "pure" testing scenario set up, where a new one lands for "break-in", and a defective one lands for "troubleshooting"
3. be self-supporting (for the most part), and any comms with SS are by email (perhaps by website if their processes get good enough)
If all of the above is in place, you can quickly swap out, test, return any defective inverters, with the least amount of hassle. You can get back up and running, with any of the HF inverters, if you keep spares around, by whatever means possible. A 5-yr warranty isn't meaningful, if the process for exchange/repair traps you into all kinds of grief.
I've been developing this strategy ever since I picked up my first mpp solar HF 24v unit, and I don't think it's much different with anybody else's HF unit. These things are fragile, with not enough guts in them like my Magnum 4024. I also would never hook anything up to the clown, er, cloud, for monitoring. That is full of all kinds of problems, when you attempt to provide your data, security, etc, to the clown, er, cloud.
It will be interesting to see if the HF inverters can ever really replace the LF inverters, but at this point, I've kept my HF inverters at the project stage. I've got too much infrastructure relying on the wonderful capabilities of the LF inverters like magnum, which provides utility-grid class service, even if they now make theirs in Mexico.
Finally, whoever has one ... these things are packed full of electronics, in various collections of boards. I'd be interested in knowing if there is any chance of self-repair. You'd have to open it up and peek inside, if willing to potentially void your warranty (does it have the bad stickers?). Also, hold your AM radio next to it, in various places, and see if any spurious emissions.
Hope this helps ...
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